"We have been impressed with the level of service, care and attention shown by your employees. The quality and finish of works are to a very high standard and communications with site based staff and project managers has been clear and concise."
Ventura

Building Maintenance

Building Maintenance

building maintenance

Bagnalls Building Maintenance

Our Building Maintenance division has become a highly successful service provider to a number of utility and power generation companies. This division specialises in the management and delivery of reactive and planned building fabric repairs and minor civils works.

Operating throughout the UK, we have secured long term partnerships with customers and specialist contractors to provide a quality service which is flexible and bespoke to meet the needs of each customer.

We provide a tailored solution and a single point of contact to coordinate your maintenance needs, supported by robust IT systems which facilitate programming, delivery and scheduling of maintenance cycles.

Our Quality Management System is registered to ISO 9001:2008 and our environmental management system is registered to ISO 14001:2004, providing a further level of assurance to customers that their project is being fulfilled to exacting standards. In addition, we are externally audited by Achilles and have achieved UVDB Verify status (Utilities Vendor Database).

We are organised to manage both high volumes of small value orders as well as major refurbishment projects. We also provide a planned or reactive maintenance service through our own directly employed personnel or those of our supply chain partners, all of whom have been assessed to ensure quality standards and health, safety and environmental performance are not compromised in any way.

To monitor compliance with effective health and safety practice, we employ independent safety consultants to undertake random site audits and advise us on matters of health, safety, welfare and the environment. Our safety performance has been rewarded with RoSPA awards for the past 5 years running, 2009-2012.

Appointing Bagnalls will benefit each individual customer as we assess the life cycle maintenance requirements of buildings and introduce Value Engineering techniques to deliver Best Value; this has resulted in some significant changes in the way minor orders are handled for completion.

We believe in providing a quality service to a defined standard in the most economic, efficient and effective way. Clear cost savings will be identified through reduced administration. We provide all information electronically such as the transfer of orders, invoices and payments as well as establishing a bespoke web based portal for joint access to project programming, KPI and costing data.

Best value drives our business which ensures ever improving standards, encourages innovation, benchmarking and achieving sustainable environments.

Bagnalls’ primary aim is to develop long term partnering relationships with customers, based on trust and repeat business. We therefore ensure that we provide the ongoing support required to meet the planned and emergency maintenance needs of our customers. We also have field based personnel with the technical expertise to assess and deliver the most appropriate solution to your maintenance needs. We also have a dedicated telephone support line for the placing and progressing of orders as well as electronic transfer of key data on scheduled dates to meet key performance targets.